Forthright is a SOC II Type II Compliant organization.


ANNOUNCEMENTS

FORTHRIGHT INTRODUCES AUTOMATED VIDEOCONFERENCING FOR IN-PERSON HEARINGS

Forthright is proud to introduce a pilot program allowing users of the NJ No-Fault arbitration program the ability to appear for In-Person (IP) hearings via Zoom meetings. Currently, all IP hearings are being conducted telephonically in compliance with social distancing guidelines and orders propounded by state and local governments. The Videoconference Pilot Program expands the options for party representatives (and any witnesses) to appear before a Dispute Resolution Professional (DRP) for IP hearings. FOR IMPORTANT INFORMATION click here.

For specific responses to questions about the Videoconference Pilot Program, please see the Appearance by Video Pilot Program FAQ link.

TELEPHONIC ONLY APPEARANCES FOR IN-PERSON NO-FAULT ARBITRATION HEARINGS TO CONTINUE

Forthright continues to require all In-Person hearings be conducted telephonically. The telephonic only hearings requirement will remain in effect until further notice as we continue to monitor Executive Orders from the Governor’s office and recommendations of the CDC and NJ Health Department.

We do not make this decision without careful consideration of the limitations it may impose. However, the NJ No Fault arbitration rules provide for this course, and such presentations have been effectively utilized thousands of times since the beginning of our administration of this program.

We urge you to remember that the most important steps you can take are self-care. Thank you for your cooperation and your understanding, as together we navigate this challenging situation.

A MESSAGE REGARDING EXECUTIVE ORDER NO. 107

As law firms and respondents comply with the Governor’s Executive Order No. 107 please be reminded to update any changes in contact information with Forthright. The NJ No-Fault Arbitration Program continues to accept arbitration demands, process submissions, answer any inquiry and conduct In-Person hearings (telephonically) as well as OTP. Although we are encouraging electronic filings and submissions, we can still accept demands and submissions by mail.



Forthright Administers New Jersey No-Fault Arbitration Program

Forthright, a global provider of process design, automation, and management solutions, has been selected by the State of New Jersey to administer No-Fault Insurance Personal Injury Protection (PIP) arbitrations under the State’s Automobile Insurance Cost Reduction Act.  Forthright submitted a joint proposal with National Arbitration Forum (FORUM), the incumbent administrator.

Forthright began administering No-Fault PIP claims in New Jersey on April 1, 2011. Our administration provides users with reduced fees, enhanced filing capabilities, and a new user portal.  Forthright's free online tools allow users to manage and file cases electronically.

For more information, please review some Frequently Asked Questions about Forthright's administration of the New Jersey No-Fault PIP Arbitration Program.

Commissioner's Approval of Arbitration Rules – May 1, 2017
Forthright Awarded New Jersey PIP Arbitration Contract
Commissioner's Approval of Arbitration Rules - April 1, 2011
Commissioner's Approval of Arbitration Rules - August 1, 2011
Commissioner's Approval of Arbitration Rules - March 1, 2013 Commissioner's Approval of Arbitration Rules - April 15, 2013